Shipping Policy

Standard processing times for items

All standard items are processed within 4 days and sent to the warehouse for shipment.

To speed up your ordering process, we offer priority processing, ensuring your product ships within 48 hours or 2 business days.

Processing times for custom items

Custom order processing times vary depending on the level of detail required for the product.

Please check each product page to identify the corresponding processing and production times.

Shipping times

We offer free standard shipping worldwide (list of countries is below).

Standard shipping times are as follows:

• UK: 4-10 working days*
• Europe: 1-2 weeks*
• USA: 1-2 weeks*
• Middle East: 1-2 weeks*
• Central Asia: 3 weeks*
• Australia & New Zealand: 2-4 weeks*
• South America: 2-5 weeks*

* Estimated delivery times are "estimates" based on recent deliveries and should not be considered as guaranteed delivery times. We do our best to ensure the shipping process runs as smoothly as possible, but in the event of a late delivery, we do not issue any refunds.

We do not currently offer express shipping due to high costs.

List of countries with free shipping

• Australia
  
• Canada
  
• Denmark
  
• European Union
  
• Finland
  
• France
  
• Germany
  
• Hungary
  
• Iceland
  
• Ireland
  
• Israel
  
• Netherlands
  
• New Zealand
  
• Norway
  
• Portugal
  
• Spain
  
• Sweden
  
• Swiss
  
• United Kingdom
  
• United States
  
  

To the rest of the world we charge £9.99 shipping.

Shipping fees

Since we ship with a premium shipping method, all taxes are included and you will not be required to pay them upon receipt of the goods.

 Accepted payment methods

We are proudly verified by Verisign and Norton Security Gateway.

Thanks to our partnership with Shopify Payment or Stripe, we accept all major credit cards, including Visa, Mastercard and Amex.

We also offer express checkout and payment options, including Paypal, ClearPay, Google Pay and Apple Pay.

If you have any questions or comments, we are here to help. Please feel free to contact us via email at lojamillevarieta@gmail.com. We value your satisfaction and are committed to providing excellent customer support.